Important Phone Numbers

Tourist Assistance – Toll Free from Mexico 01 (800) 903-9200

When dialing the local number from the U.S. or Canada, always dial 011 52 (998) before the number shown.

Emergency Telephone Numbers

• Police: 060
• Traffic Police: 884-0710
• Fire Dept: 884-1202
• Ambulance: 884-1616
• Port Captain: 880-1360
• Consumer Affairs: 887-2877

Medical Services

• Private Ambulance: 883-1000
• Hospital Americano: 884-6133 Downtown (24 hrs)
• Hospital Total Assist: 884-1092 Downtown (24 hrs)
• American Medical Care Center: 883-1001 883-1003
• Red Cross: 884-1616
• Regional Hospital: 884-1818 Downtown (24 hrs)

Pharmacies

• Farmacia Unica: (24 hrs) 840-555 (English Spoken)
• Farmacia Hospital Americano: (24 hrs) 884-6133 (English Spoken)
• Farmacia Cancun, Hotel Zone: 885-1655
• YZA: 883-1861
• Canto: 884-9330

Consulates

• American: Plaza Caracol, Third floor. 883-0272
• Canadian: Plaza Caracol, Third floor. 883-3360

Credit Cards/Travelers Checks

• American Express: 01 (800) 001-3600
• Banamex: (MasterCard – Visa) 01 (800) 366-3100
• Carnet: (MasterCard) 01 (800) 366-3100
• Diners Club: 01 (800) 500-3000
• B of A – Travelers Checks: 01 (800) 700-950

Banks

• Banamex: 884-1116
• Banco Bital: 884-3348
• Bancomer: 884-4400
• Banco Confia: 887-1096
• Bancrecer: 87-1953